Privacy & Policy

1. Introduction

At Vera Massage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with us. By using our site or services, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and booking details.

• Payment Information: Processed securely through third-party providers (we do not store credit card details).

• Usage Data: Information about how you use our website (IP address, browser type, pages visited).

• Health Information (optional): Shared voluntarily to tailor massage treatments safely.

3. How We Use Your Information

We use your information to:

• Provide and manage massage services.

• Confirm bookings and communicate with you.

• Process payments securely.

• Improve our website and customer experience.

• Send updates, promotions, or wellness tips (only if you opt-in).

4. Sharing of Information

We do not sell or rent your personal information. We may share data only in these cases:

• With trusted third-party service providers (e.g., booking software, payment processors).

• When required by law or to protect our rights and safety.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While we use secure systems, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us understand site usage and improve functionality. You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Withdraw consent for marketing communications.

• Request deletion of your data, subject to legal obligations.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📍 1/492 Manukau Rd, Epsom, Auckland

📧 Email: reception@veramassage.co.nz

📞 Phone: +64-22-343-8307